An exciting new job opportunity is now available in our Customer Service department at Rokshaw Laboratories. Rokshaw Laboratories are a Pharmaceutical manufacturer and wholesaler of unlicensed medicines and wellness products. We are based across two sites in Sunderland, housing an online pharmacy and operating multiple wellness websites.
Our Customer Service department are currently seeking a Processor. We are looking for someone who has experience in an administrative role, as the position is computer based and will involve a great deal of data input. We need you to be able to hit the ground running and learn the job quickly, to help support the team in our busiest time of the year.
The Customer Service department are the first point of contact for our Pharmacy customers. Your job will primarily be to process all medication orders onto our system, therefore excellent attention to detail, accuracy and organizational skills are required. The role is fast paced and can be demanding, so we are looking for someone who is calm under pressure and can quickly pick up new processes.
To apply, please send your CV to victoria@rokshaw.co.uk
We politely ask recruitment companies not to get in touch regards this vacancy
Rokshaw Laboratories would like to advise all customers with our Opening and Delivery Times over the Christmas & New Year period.
| |
Rokshaw Opening Times |
Ambient Delivery Day |
Fridge Delivery Day |
| Wednesday 23rd December |
8.30am – 6pm |
Thursday 24th December |
Thursday 24th December |
| Thursday 24th December |
8.30am – 3pm |
Tuesday 29th December |
Wednesday 30th December |
| Tuesday 29th December |
8.30am – 6pm |
Wednesday 30th December |
Wednesday 30th December |
| Wednesday 30th December |
8.30am – 6pm |
Thursday 31st December |
Thursday 31st December |
| Thursday 31st December |
8.30am – 3pm |
Saturday 2nd January (if pharmacy is open) or Monday 4th January |
Saturday 2nd January (if pharmacy is open) or Tuesday 5th January |
Normal Hours resume Monday 4th January 8.30am – 6pm with Next Morning Delivery
Over the busy festive period, we also want to remind you of the methods that could best suit your ordering requirements over the holidays:
Rokshaw Laboratories can announce the following changes and provide an analysis for the Part VIIIB Specials Drug Tariff, with effect of November 1st 2020.
The following changes are:
- 1 Products Added
- 2 Products Removed
- 194 Price Decreases
- 60 Price Increases
In summary, the November 2020 Specials Drug Tariff has shown another decrease in the overall average sales price (now at £55.23, down from £63.48) with the popular product decreases being Salicylic Acid Ointment, Omeprazole Suspension and Melatonin Solution. These significant decreases are continuing to provide excellent value for the NHS moving into 2021 and the foreseeable future. We predict that the trend will continue with prices getting even lower in the upcoming updates, despite seeing the overall average sales price reaching a record low.
Rokshaw Laboratories also predicts that despite only 1 product addition in the November update, the upcoming updates in 2021 will see the addition of a lot more lines to ensure that prices are appropriately moderated across the Specials industry.
What can Rokshaw Laboratories Do?
Despite these changes, Rokshaw Laboratories will always be able to provide your pharmacy with a competitive price on Drug Tariff that allows for an ethical earning opportunity for community pharmacy and value for the NHS.
If you wish to speak with us to see what we can do you on Drug Tariff lines going forward, then please find our contact details here or fill out our Online Enquiry Form. We also provide a wide variety of Non Tariff Specials and Special Obtains that you can ask us about at any time as part of our overall “One Stop Shop” Specials Service.
If you wish to work out your exact reimbursements on Drug Tariff lines, you can use our Drug Tariff Calculator, which has been updated from the 1st November 2020. For more information on the entire November 2020 Specials Drug Tariff, please access the following link for the full Drug Tariff.
We Want to Say Thank You!
We recognise that we are all going through unprecedented times now and we are extremely grateful for the fantastic work that community pharmacies are doing daily.
The service that pharmacies provide, especially during the COVID-19 outbreak is nothing short of amazing and we are extremely grateful for all that you do.
As a way of saying a thank you we have teamed up with Blossom, a CBD Wellness and Cosmetics supplier, to provide all our pharmacy customers with a complementary CBD Rescue Cream. We know that your hands are going through a busy time right now, so a hydrating and soothing CBD cream should hopefully go a long way.
After providing vital medication to community pharmacies across the UK for several years, we understand the outstanding job that pharmacists provide, so from all of us we want to say…
Thank You and Stay Safe
Rokshaw Laboratories can announce the following changes and provide an analysis for the Part VIIIB Specials Drug Tariff, with effect of August 1st 2020.
The following changes are:
- 0 Products Added
- 2 Products Removed
- 189 Price Decreases
- 68 Price Increases
- 1 Price Remains the Same
In summary, the August 2020 Specials Drug Tariff has shown another decrease in the overall average sales price (now at £63.48, down from £65.14) with the popular product decreases being Diltiazem Ointment, Omeprazole Suspension and Ketamine Solution. These significant decreases are continuing to provide excellent value for the NHS moving further into 2020 and the foreseeable future. We predict that the trend will continue with prices getting even lower in the upcoming updates, despite seeing the overall average sales price reaching a record low.
Rokshaw Laboratories also predicts that despite any product additions in the August update, the upcoming 2020 updates will see the addition of a lot more lines to ensure that prices are appropriately moderated across the Specials industry.
What can Rokshaw Laboratories Do?
Despite these changes, Rokshaw Laboratories will always be able to provide your pharmacy with a competitive price on Drug Tariff that allows for an ethical earning opportunity for community pharmacy and value for the NHS.
If you wish to speak with us to see what we can do you on Drug Tariff lines going forward, then please find our contact details here or fill out our Online Enquiry Form. We also provide a wide variety of Non Tariff Specials and Special Obtains that you can ask us about at any time as part of our overall “One Stop Shop” Specials Service.
If you wish to work out your exact reimbursements on Drug Tariff lines, you can use our Drug Tariff Calculator, which has been updated from the 1st August 2020. For more information on the entire August 2020 Specials Drug Tariff, please access the following link for the full Drug Tariff.
Rokshaw Laboratories would like to provide a customer update, following the ongoing situation regarding Covid-19.
Rokshaw’s services are deemed as critical to the supply chain as per the government guidelines and we are taking all necessary actions to ensure that our vital service for patients is not disrupted during this difficult time. These include:
- Extra decontamination procedures for cleaning have been implemented throughout the site
- Deliveries will be held at the door to minimise contact with drivers
- Stock levels have been increased
- Implementing change controls and developing contingency plans
- Sales activities have been grounded, with all meetings conducted by phone
- We have implemented a ban on all visitors to the site
We currently have a fit and healthy team but we will be reviewing our situation on a daily basis
Our service is currently running as normal and we want to reassure our customers that we are doing everything possible to maintain our standards across the whole business
If you have any questions about our processes, please contact us on Freephone: 0800 1699 765 or Email: info@rokshaw.co.uk
Rokshaw Laboratories can announce the following changes and provide an analysis for the Part VIIIB Specials Drug Tariff, with effect of May 1st 2020.
The following changes are:
- 3 Products Added
- 4 Products Removed
- 189 Price Decreases
- 68 Price Increases
In summary, the May 2020 Specials Drug Tariff has shown another decrease in the overall average sales price (now at £65.14, down from £69.02) with the popular product decreases being Diltiazem Cream, Spironolactone Suspension and Bisacodyl Solution. These significant decreases are continuing to provide excellent value for the NHS moving further into 2020 and the foreseeable future. We predict that the trend will continue with prices getting even lower in the upcoming updates, despite seeing the overall average sales price reaching a record low.
Rokshaw Laboratories also predicts that despite 3 product additions in the May update, the upcoming 2020 updates will see the addition of a lot more lines to ensure that prices are appropriately moderated across the Specials industry.
What can Rokshaw Laboratories Do?
Despite these changes, Rokshaw Laboratories will always be able to provide your pharmacy with a competitive price on Drug Tariff that allows for an ethical earning opportunity for community pharmacy and value for the NHS.
If you wish to speak with us to see what we can do you on Drug Tariff lines going forward, then please find our contact details here or fill out our Online Enquiry Form. We also provide a wide variety of Non Tariff Specials and Special Obtains that you can ask us about at any time as part of our overall “One Stop Shop” Specials Service.
If you wish to work out your exact reimbursements on Drug Tariff lines, you can use our Drug Tariff Calculator, which has been updated from the 1st May 2020. For more information on the entire May 2020 Specials Drug Tariff, please access the following link for the full Drug Tariff.
Rokshaw Laboratories would like to advise all customers with our Opening and Delivery Times over the May Bank Holiday.
Opening Times
| Thursday 7th May |
8:30am – 6:30pm |
| Friday 8th May |
Closed |
| Monday 11th May |
8:30am – 6:30pm |
| Tuesday 12th May |
8:30am – 6:30pm |
Delivery Times
Order by Wednesday 6th May to guarantee Next Day Delivery for Manufactured and Wholesale items
We can provide Next Day Delivery on Friday 8th May if required. Please discuss your delivery options with Customer Services
If you do not require Bank Holiday Friday Delivery
Ambient products ordered on Thursday 7th May will be delivered Monday 11th May
Fridge products ordered on Thursday 7th May will be delivered Tuesday 12th May
Contact Rokshaw Laboratories over the Bank Holiday Period via:
Rokshaw Laboratories would like to advise all customers with our Opening and Delivery Times over the Easter period.
Opening Times
| Thursday 9th April |
8:30am – 6:30pm |
| Friday 10th April |
Closed |
| Monday 13th April |
Closed |
| Tuesday 14th April |
8:30am – 6:30pm |
Delivery Times
Order by Wednesday 8th April to guarantee Next Day Delivery for Manufactured and Wholesale items
We can provide Next Day Delivery on Good Friday if required. Please discuss your delivery options with Customer Services
If you do not require Good Friday Delivery
Ambient products ordered on Thursday 9th April will be delivered Tuesday 14th April
Fridge products ordered on Thursday 9th April will be delivered Wednesday 15th April
Contact Rokshaw Laboratories over the Easter Period via:
You can view and print our Easter Opening and Delivery times using the attached link
From all at Rokshaw Laboratories, we would like to thank you for your continued support and wish you a Very Happy Easter
Rokshaw Laboratories can announce the following changes and provide an analysis for the Part VIIIB Specials Drug Tariff, with effect of February 1st 2020.
The following changes are:
- 2 Products Added
- 0 Products Removed
- 184 Price Decreases
- 74 Price Increases
- 1 Price Remains the Same
In summary, the February 2020 Specials Drug Tariff has shown another decrease in the overall average sales price (now at £69.02, down from £71.97) with the popular product decreases being Diltiazem Cream , Hydrocortisone Suspension and Chloral Hydrate Solution. These significant decreases are continuing to provide excellent value for the NHS moving further into 2020 and the foreseeable future. We predict that the trend will continue with prices getting even lower in the upcoming updates, despite seeing the overall average sales price reaching a record low.
Rokshaw Laboratories also predicts that despite 2 product additions in the February update, the upcoming 2020 updates will see the addition of a lot more lines to ensure that prices are appropriately moderated across the Specials industry.
What can Rokshaw Laboratories Do?
Despite these changes, Rokshaw Laboratories will always be able to provide your pharmacy with a competitive price on Drug Tariff that allows for an ethical earning opportunity for community pharmacy and value for the NHS.
If you wish to speak with us to see what we can do you on Drug Tariff lines going forward, then please find our contact details here or fill out our Online Enquiry Form. We also provide a wide variety of Non Tariff Specials and Special Obtains that you can ask us about at any time as part of our overall “One Stop Shop” Specials Service.
If you wish to work out your exact reimbursements on Drug Tariff lines, you can use our Drug Tariff Calculator, which has been updated from the 1st February 2020. For more information on the entire February 2020 Specials Drug Tariff, please access the following link for the full Drug Tariff.
